Swb77 Privacy Policy – Personal Data Protection for Malaysian Players

Swb77 (referred to as "we", "swb77", or "the platform") is an online sports betting and casino platform operating under the domain swb77.click, catered specifically to Malaysian players. We understand that privacy matters deeply to you, and we take this responsibility seriously.

This Privacy Policy explains how swb77 collects, uses, discloses, stores, and protects your personal information when you register and use our services. It also outlines your rights in relation to that personal data and how you may exercise them.

By registering a swb77 account or continuing to use our platform after receiving notice of a policy update, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us for further discussion.

Swb77 only collects personal data that is strictly necessary to provide our services to you. The following are the categories of data we collect:

Swb77 does not collect sensitive data such as your health information, religious beliefs, or political views. We also do not require credit card numbers directly, as all transactions are handled through secure third-party payment providers.

Swb77 collects your personal data through several different means, depending on how you interact with our platform:

• Account Registration: When you register a swb77 account, you provide basic information such as your phone number, name, and password. This information is required to create and manage your account.
• Identity Verification (KYC): To process withdrawals above certain thresholds, or as part of our security procedures, we may request a copy of your Malaysian identity card or other statutory documents to verify your identity.
• Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or FPX, the transaction details are automatically recorded in the swb77 system.
• Platform Usage: Your gaming activity — including sports bets on the Liga Super Malaysia, EPL, badminton tournaments, e-sports, live baccarat sessions, poker games, or lottery ticket purchases — is automatically recorded for account and security purposes.
• Cookies & Tracking Technologies: The swb77 platform uses cookies and similar technologies to collect technical data about how you use our website and app. Further details are provided in Section 7.
• Contact Us: When you contact swb77 customer support via live chat, email, or Telegram, the content of those communications is stored for reference and service improvement purposes.

Swb77 uses your personal data only for legitimate purposes directly related to the delivery of our services. The following are the primary purposes for which your data is used:

• Account Management: To create, manage, and maintain your swb77 account, including processing deposits and withdrawals, managing your balance, and keeping betting records.
• Identity Verification: To verify that every swb77 member is a real individual aged 18 or above, prevent identity fraud, and comply with anti-money laundering legal requirements.
• Financial Transaction Processing: To process deposits and withdrawals securely and accurately, verify ownership of payment methods, and resolve any financial disputes that may arise.
• Platform Security: To detect and prevent fraud, collusion, bot usage, money laundering, and any activity that violates Terms & Conditions swb77.
• Service Communications: To send important notifications regarding your account, updates to terms and conditions, security alerts, and information related to your transactions.
• Service Improvement: To analyze platform usage patterns in aggregate (not at the individual level) for the purposes of improving user experience, developing new features, and enhancing technical performance.
• Responsible Gaming: To monitor gameplay patterns and identify members who may need support relating to gambling habits, as well as to enforce the self-control limits you have set for yourself.
• Legal Compliance: To comply with legal requirements, regulations, and directives from the relevant authorities in Malaysia.

Swb77 does not sell, rent, or trade members' personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share data with others:

• Payment Providers: When you make a transaction via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or FPX, the required transaction information is shared with the respective provider solely for the purpose of processing that payment.
• Technology & Game Providers: Third-party casino and poker software providers that support the swb77 platform may receive the technical data required to run their games on our platform. These providers are bound by strict data confidentiality agreements.
• Identity Verification Services: For KYC (Know Your Customer) verification purposes, swb77 uses accredited third-party identity verification services. Only the minimum data necessary for verification purposes is shared.
• Legal Authorities: swb77 may disclose your personal data to Malaysian authorities if ordered by a court, or if we have reasonable grounds to believe disclosure is necessary to prevent or investigate serious crimes.
• Business Transfer: In the event of any future merger, acquisition, or sale of swb77 assets, user data may be transferred to the successor entity. You will be notified in advance of any such transfer.

All third parties that receive data from swb77 are required to uphold the same data protection standards that we apply ourselves. swb77 is not responsible for the privacy practices of third parties that have no contractual relationship with us.

Swb77 continually invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. Below are the security layers we have in place:

• 256-bit SSL Encryption: All data transmitted between your device and swb77's servers is encrypted using 256-bit SSL/TLS protocols. This means that even if the data were intercepted, it could not be read by any unauthorised party.
• Layered Access Controls: Only specifically authorised swb77 staff with a legitimate business need may access member personal data. Access is governed by multi-factor authentication, and every instance is logged for audit purposes.
• 24/7 Monitoring: swb77's automated monitoring system operates 24 hours a day to detect and respond to suspicious activity, intrusion attempts, and other security threats in real time.
• Regular Security Audits: swb77 conducts regular internal security audits and third-party security assessments to identify and address any vulnerabilities in our systems before they can be exploited.
• Data Segregation: Player funds are held in accounts kept separate from swb77's operational funds. Likewise, member personal data is stored in an environment isolated from public-facing systems, protected by strict security perimeter controls.

Swb77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage your cookie preferences through your browser settings. However, disabling essential or security cookies may affect the functionality of the swb77 platform or prevent you from logging in to your account.

Swb77 does not retain your personal data longer than necessary for the purposes stated in this policy or as required by applicable Malaysian law. The following are general guidelines on retention periods:

• Active Account Data: For as long as your swb77 account remains active, we will retain your account information to allow you to access our services.
• Financial Transaction Data: Financial transaction records (deposits, withdrawals, winnings) are retained for a minimum of 7 years after a transaction occurs, in accordance with Malaysian accounting and anti-money laundering legal requirements.
• Data After Account Closure: When you close your swb77 account, most of your personal data will be deleted or anonymised within 90 days. However, financial records and security logs may be retained for longer periods as outlined above.
• Communication Data: Customer support transcripts and communication records are retained for 2 years after the last interaction for reference and dispute resolution purposes.
• Security Logs: Security logs and activity records related to fraud investigations or violations may be retained for longer periods if required for legal or law enforcement purposes.

As a swb77 member whose personal information we manage, you have the following rights, which you may exercise at any time:

To exercise any of the rights above, contact us at support@swb77.click with the subject line "Data Privacy Rights Request" along with the details of your request. swb77 will respond within 48 business hours.

Swb77 takes child protection very seriously. Our platform is strictly for individuals aged 18 and above, and we do not knowingly collect or process personal data of anyone below that age.

• We have age verification procedures in place at registration to prevent underage individuals from creating a swb77 account.
• Should swb77 discover that personal data of an individual under 18 has been collected without our knowledge, that data will be deleted immediately and the account in question will be closed.
• If you are a parent or guardian who believes your child under 18 has registered a swb77 account, please contact us immediately at support@swb77.click for data deletion and account closure.
• Swb77's advertisements and promotions are not directed at minors. Our platform does not engage in any marketing activities specifically targeting young audiences.

Swb77 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or improvements to the services we offer. The following describes how we manage policy amendments:

• Material amendments — those that significantly change how we use or protect your data — will be communicated to you at least 14 days before taking effect, via in-account notifications and email to your registered address.
• Minor amendments that do not materially affect your rights or interests may be communicated solely via a notice on the swb77 website with a clearly stated effective date.
• The "Last Updated" date at the top of this document always reflects the most current version of the policy in effect.
• Continued use of the swb77 platform after the effective date of any amendment constitutes acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account before the effective date.
• For amendments that require processing your data for new purposes not stated in the original policy, swb77 will obtain your explicit consent before processing your data for those new purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or how swb77 handles your personal data, please do not hesitate to reach out. We are happy to address all enquiries in Bahasa Melayu.

This Privacy Policy takes effect on 1 July 2026 and supersedes all previous versions. Version: 2026.07.